Getting ready to experience an unforgettable event at The Pavilion At Toyota Music Factory? We’re here to ensure you have all the information you need for a smooth and fantastic visit. From navigating parking to understanding our entry policies, consider this your go-to guide for making the most of your time at this premier entertainment destination.
Rain or Shine: The Show Must Go On
At The Pavilion at Toyota Music Factory, we believe the show must go on! Unless we’re facing extremely high winds or lightning in close proximity, you can expect your event to proceed as scheduled, regardless of the weather. For any last-minute updates or changes due to unforeseen weather conditions, please keep an eye on our social media channels. We want to ensure everyone’s safety while delivering the entertainment you’re looking forward to.
Alt text: Enthusiastic crowd enjoying an outdoor concert at The Pavilion at Toyota Music Factory under clear skies.
Gate Times: Arrive Early and Enjoy More
Typically, gates open 60 to 90 minutes before the scheduled showtime at The Pavilion at Toyota Music Factory. However, it’s always best to check the specific event page for the most accurate gate opening times for your particular event. Arriving early not only allows you to breeze through entry but also gives you the chance to soak in the pre-show atmosphere, explore the venue, and avoid potential traffic congestion. Trust us, starting your night stress-free is the best way to enjoy the music!
Parking Made Easy at Toyota Music Factory
Navigating parking is a breeze at Toyota Music Factory. General Admission parking is conveniently located at The Urban Towers Parking Garage. You’ll find clear directional signs and helpful parking attendants on-site to guide you directly to the music venue. For those with VIP tickets, VIP parking is available in the Toyota Music Factory Parking Garage. Parking operations are managed by Toyota Music Factory, and if you prefer to plan ahead, you can even pre-book your parking spot by visiting https://www.parktmf.com/.
Alt text: Entrance to the Urban Towers Parking Garage, the designated GA parking location for events at The Pavilion at Toyota Music Factory.
Entry Procedures: What to Expect
Once you arrive at The Pavilion at Toyota Music Factory, you’ll go through our standard entry procedures designed for everyone’s safety and security. This includes metal detectors and possibly a pat-down, along with a bag check if you are carrying a bag. To expedite your entry, please familiarize yourself with our bag policy and the list of prohibited items, which you can find in our FAQs. Kindly remember that lawn chairs and stadium seats are not permitted inside the venue.
Mobile Entry: Your Phone is Your Ticket
To streamline entry and minimize contact, The Pavilion at Toyota Music Factory operates on a mobile entry system. Before heading to the venue, ensure you have downloaded your tickets to your phone via the Live Nation app. You can find detailed instructions on mobile tickets here. Your phone is your ticket to an amazing night of music!
Contactless Payments: Cash-Free Transactions
For your convenience and safety, The Pavilion at Toyota Music Factory is a completely cash-free venue. All transactions at the Box Office, Concessions, and Merchandise stands will be exclusively processed via credit, debit cards, or mobile payment options like Apple Pay or Google Pay. Should you require cash, ATMs are available in the Toyota Music Factory Plaza, situated just outside The Pavilion.
Box Office Information
The Box Office at The Pavilion at Toyota Music Factory is open on event days from 12 PM to 8 PM. You can reach the Box Office by phone at 214-978-4888. However, for quicker assistance on show days, especially with immediate needs, we recommend using our venue textline at 214-974-4679, available from 12 PM until the show concludes. We appreciate your patience as our team works to respond to every guest promptly.
Merchandise: Grab Your Concert Gear
Looking for the perfect souvenir? Visit our Concert Gear booths located near the main entrance of The Pavilion at Toyota Music Factory to find a wide selection of merchandise and memorabilia to remember your night.
Designated Driver Program
Being the designated driver is a responsible and appreciated role! At The Pavilion at Toyota Music Factory, we offer complimentary fountain sodas to guests who commit to being the designated driver for their group. Visit our guest services for more details and to participate in this program.
Go Green with Recycling
We are committed to sustainability at The Pavilion at Toyota Music Factory. You will find recycling bins placed throughout the venue, making it easy for you to contribute to our green initiatives.
We hope this guide helps you prepare for an incredible experience at The Pavilion at Toyota Music Factory! We look forward to welcoming you.
