Houston Toyota Center is a vibrant hub for sports and entertainment in the heart of downtown Houston. Whether you’re catching a Houston Rockets game, attending a concert, or experiencing a special event, this guide provides essential information about tickets, parking, and frequently asked questions to ensure a smooth and enjoyable visit.
Getting Your Tickets and Entering Houston Toyota Center
Most tickets for events at Houston Toyota Center are digital and managed through the AXS app. This mobile ticketing system allows for secure ticket storage, easy transfer options, and quick entry with a simple scan.
Downloading and Using the AXS App:
- Download: The AXS app is available for free download on the App Store and Google Play.
- Login: Use the same email address used for ticket purchase.
- Access Tickets: Open the app, tap the ticket icon, and select your event.
- Enter with QR Code: Tap “View Barcode” and present the QR code at the entrance for scanning.
Alternative Entry: For those without smartphones, visit the Toyota Center box office with a valid photo ID and the card used for purchase.
Parking at Houston Toyota Center
The Toyota Tundra Garage offers convenient parking for Houston Toyota Center events. Your parking pass, also accessible through the AXS app, displays a barcode for scanning upon entry to the garage.
Houston Toyota Center Frequently Asked Questions (FAQs)
Ticket Management:
- Printing Tickets: Digital AXS Mobile ID tickets cannot be printed.
- Screenshot Validity: Screenshots of barcodes are not accepted for entry.
- Multiple Tickets on One Phone: Yes, multiple tickets can be stored on a single phone, but transferring tickets to each attendee is recommended.
- Ticket Access Time: Tickets are typically accessible in the AXS app immediately after purchase.
- Ticket Transfer: Transfer tickets electronically via the AXS app using the recipient’s email address.
Event Day Essentials:
- What to Bring: Your phone with the AXS app, wallet with photo ID, and the card used for ticket purchase.
- Event Day Assistance: Visit the Toyota Center Box Office for assistance with any ticket issues.
Bag Policy:
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Bag Restrictions: To expedite entry, Toyota Center encourages guests to avoid bringing bags. Permitted bags must not exceed 7.75″ x 5.25″ x 2.25″. Diaper bags and medical bags are allowed but subject to search.
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Bag Check: Oversized bags can be checked at Binbox lockers located outside the Team Shop entrance or Skybridge entrance on Level 3 of the Tundra Garage. A fee applies, and bags are not accessible during events.
Enjoy Your Visit to Houston Toyota Center
With your tickets secured and these FAQs addressed, you’re ready to enjoy your event at Houston Toyota Center! Remember to arrive early to allow ample time for parking, security checks, and finding your seats.
