Toyota vehicles are renowned for their reliability and longevity, a reputation built on quality engineering and dependable parts. The iconic Toyota Symbol represents more than just a brand; it signifies a commitment to quality and customer satisfaction that extends to every component of your vehicle. Understanding the warranty coverage for Toyota parts and accessories is crucial for maintaining your vehicle’s performance and ensuring peace of mind. As your trusted experts at Miller Toyota, we’re here to break down the details of the Toyota Parts and Accessories Warranty, ensuring you’re informed about your protection.
What Toyota’s Warranty Covers
Toyota stands behind its Genuine Parts, warranting them to be free from defects in material or workmanship. This commitment means Toyota will, at its discretion, either replace a defective part or repair it. This warranty applies to both new and remanufactured Toyota Genuine Parts. These parts are defined as components either manufactured by or specifically approved by Toyota Motor Corporation and sold through authorized Toyota channels.
For parts purchased separately (“over-the-counter” or online) but installed by a third party on a Toyota or Lexus vehicle, Toyota provides a Parts Only Warranty. This coverage extends for 12 months from the date of purchase, excluding 12V batteries which have their own specific warranties.
However, when you purchase Toyota Genuine Parts and have them professionally installed by an authorized Toyota Dealer, you benefit from the Service Part Warranty. This offers even greater protection: 12 months with unlimited mileage from the installation date, or the remainder of any applicable New Vehicle Limited Warranty, whichever provides the longer coverage period. This ensures that both the part and the labor are covered when you choose official Toyota service.
Understanding the 12 Volt Battery Limited Warranty
Toyota provides specific warranties for its 12-volt batteries, recognizing their crucial role in vehicle operation.
TrueStart batteries, known for their reliability, are covered under a free exchange policy for the first 24 months from purchase, regardless of mileage. This coverage also extends for the remainder of the New Vehicle Limited Warranty if it provides greater coverage. Beyond the free exchange period, TrueStart batteries are prorated for up to 84 months. It’s important to note that proration applies to the battery’s MSRP only and does not include taxes, installation labor, or towing costs.
True-2 batteries offer a slightly different warranty structure. They are warranted for free exchange for 18 months from purchase, regardless of mileage, and then prorated up to 60 months. Similar to TrueStart, the free exchange for True-2 batteries excludes installation labor and towing, and proration is limited to the battery MSRP, excluding taxes, labor, and towing.
Hybrid System High Voltage Battery Limited Warranty
For owners of Toyota’s hybrid vehicles, the Hybrid System High Voltage (HV) Battery Limited Warranty is a significant component of vehicle protection. When a hybrid HV battery is installed by an authorized Toyota Dealer (and excluding commercial, fleet, or livery vehicles), it’s warranted for 36 months, regardless of mileage, from the installation date. Alternatively, it’s covered for the remainder of the New Vehicle Limited Warranty, whichever offers more extensive coverage.
It’s crucial to note that HV batteries not installed by an authorized Toyota Dealer, or those installed in commercial, fleet, or livery vehicles, are covered under the standard 12-month Toyota Service Parts Limited Warranty. This highlights the importance of professional installation at an authorized dealership to maximize warranty benefits for hybrid components.
Tires Limited Warranty: A Note of Independence
It’s important to understand that tires on your Toyota vehicle are warranted directly by the tire manufacturer, not by Toyota itself. For specific details regarding tire warranty coverage, you should refer to the tire manufacturer’s warranty statement, which is typically provided with your vehicle documentation or available from the tire retailer.
What’s Not Covered Under the Toyota Parts Warranty
While Toyota’s warranty is comprehensive, it’s important to be aware of what is not covered. Understanding these exclusions helps manage expectations and avoid potential issues.
The Toyota Parts and Accessories Limited Warranty does not cover:
- Mileage Alteration: Warranty is void if the vehicle’s mileage cannot be accurately determined or has been altered.
- Non-Genuine Parts Damage: Damage to a Toyota part or accessory caused by using non-genuine or unauthorized components is not covered. Toyota emphasizes the importance of using Genuine Toyota Parts to maintain vehicle integrity and warranty coverage, reinforcing the value represented by the Toyota symbol.
- Over-the-Counter Part Labor: Labor costs for removing and reinstalling parts or accessories purchased “over-the-counter” are not covered.
- Routine Maintenance: Regular maintenance services, including labor, parts, and fluids like lubricants associated with recommended maintenance, are not covered under warranty.
- Service Adjustments: Service adjustments such as calibrations or alignments are not covered under the parts warranty.
- Improper Usage/Damage: Failures or damages resulting from improper installation, removal, repair, misuse, negligence, accidents, or modifications to the part or accessory are not covered.
- Incidental/Consequential Damages: Incidental or consequential damages arising from a warranty breach, such as lost time, inconvenience, or commercial loss, are not covered.
- Implied Warranty Limitations: Any implied warranties, including merchantability or fitness for a particular purpose, are limited to the duration of the written warranty. State laws may vary regarding these limitations.
This Limited Warranty is the only warranty authorized by Toyota for its parts and accessories. Toyota does not authorize any other party to create additional obligations or liabilities related to Toyota Parts and Accessories. The remedies under this warranty are limited to repair or replacement of the defective part.
Your Responsibilities as the Vehicle Owner
To benefit from Toyota’s warranty coverage, it’s essential to follow a few simple steps. If you believe you have a warranty claim, return the part or accessory, or the vehicle it’s attached to, to any authorized Toyota or Lexus Dealer. Proof of original purchase is required to validate your warranty claim.
For further information or clarification regarding the Toyota Parts and Accessories Limited Warranty, you are encouraged to contact your local Toyota dealership. Alternatively, you can reach Toyota directly toll-free at (800) 331-4331 or Lexus toll-free at (800) 255-3987. Written inquiries can be mailed to the Brand Engagement Center at the address provided in the original document.
Understanding your Toyota Parts and Accessories Warranty is a key aspect of responsible vehicle ownership. By using Genuine Toyota Parts, symbolized by the trusted Toyota symbol, and adhering to recommended service practices, you can ensure your Toyota continues to provide reliable performance for years to come. At Miller Toyota, we are committed to helping you navigate your warranty and keep your vehicle running smoothly.
