Toyota has issued a safety recall impacting certain 2022-2023 Toyota Corolla Cross vehicles in the United States. This recall, announced in December 2023, affects approximately 12,600 vehicles. The issue stems from a potential defect in the front passenger airbag system, which may not deploy correctly in the event of a crash.
The recall is a follow-up to a previous inspection. It has been determined that due to an issue in Toyota’s initial inspection process, some vehicles that require repair may not have been properly identified. This means that in affected 2022 Toyota Corolla Cross models, a manufacturing error in the instrument panel, where the airbag is located, could prevent the front passenger airbag from deploying as intended during a collision. This noncompliance with federal safety standards increases the risk of injury to the front passenger in a crash.
To address this issue, Toyota dealers will conduct a re-inspection using an enhanced process. For all vehicles included in this Toyota Corolla 2022 recall, dealers will perform this new inspection. If the inspection reveals a problem, the instrument panel will be replaced free of charge to the vehicle owner. Toyota will notify owners of the affected Toyota Corolla 2022 vehicles by mid-February 2024 with instructions on how to proceed.
In the interim, Toyota is advising owners of potentially affected vehicles to refrain from allowing anyone to occupy the front passenger seat until the vehicle has been inspected and, if necessary, repaired. This precautionary measure is recommended until the remedy is completed.
Vehicle owners can check if their Toyota Corolla 2022 or 2023 Corolla Cross is involved in this safety recall by visiting Toyota.com/recall or the National Highway Traffic Safety Administration (NHTSA) website at nhtsa.gov/recalls. By entering their Vehicle Identification Number (VIN) or license plate information on these websites, owners can quickly determine their vehicle’s recall status.
For further inquiries or support regarding this Toyota Corolla 2022 recall, owners can contact Toyota customer support directly at the Toyota Brand Engagement Center, reachable at 1-800-331-4331. Toyota is committed to ensuring the safety and satisfaction of its customers and is taking necessary steps to resolve this issue efficiently.
