Palmer’s Toyota understands that maintaining your Toyota vehicle with genuine parts is crucial for its longevity and performance. This guide provides a comprehensive overview of the Toyota Parts and Accessories Warranty, ensuring you’re well-informed about your coverage when purchasing parts from Palmer’s Toyota.
Understanding Your Toyota Parts Warranty Coverage
Toyota warrants all genuine parts and accessories against defects in material and workmanship. These parts, manufactured or approved by Toyota Motor Corporation, are available at Palmer’s Toyota. This warranty covers replacement or repair of the defective part. Let’s delve into the specifics:
Parts Purchased Over-the-Counter
Toyota Genuine Parts bought from Palmer’s Toyota or online, but installed by a third party (excluding 12V batteries), carry a 12-month parts-only warranty from the purchase date. This ensures peace of mind even if you choose to install the part yourself or through an independent mechanic.
Parts Installed by Palmer’s Toyota
For parts purchased and installed by our certified technicians at Palmer’s Toyota, the warranty extends to 12 months from the installation date, irrespective of mileage. This warranty period, or the remaining New Vehicle Limited Warranty period, whichever is longer, will apply. Palmer’s Toyota ensures professional installation and comprehensive warranty coverage.
Specific Warranty Information
12-Volt Battery Warranty
Toyota offers two types of 12V batteries with varying warranties:
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TrueStart Batteries: These batteries come with a 24-month free exchange warranty from the date of purchase, regardless of mileage. This duration or the remaining New Vehicle Limited Warranty period, whichever is greater, applies. Beyond 24 months, a prorated warranty extends up to 84 months, covering only the battery’s MSRP (excluding taxes, labor, and towing).
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True-2 Batteries: Enjoy an 18-month free exchange warranty from the purchase date, irrespective of mileage. A prorated warranty (covering battery MSRP, excluding taxes, labor, and towing) extends to 60 months.
Hybrid High-Voltage Battery Warranty
Hybrid vehicle (HV) high-voltage batteries installed at Palmer’s Toyota (excluding commercial, fleet, or livery vehicles) are covered for 36 months, regardless of mileage, from the installation date. This period or the remaining New Vehicle Limited Warranty, whichever is longer, will be honored. Non-dealer installed HV batteries or those in commercial vehicles fall under the 12-month Toyota Service Parts Limited Warranty.
Tire Warranty
Tire warranties are handled directly by the tire manufacturer. Consult the manufacturer’s warranty statement for detailed information.
Exclusions from Toyota Parts Warranty
Certain situations are not covered under the Toyota Parts and Accessories Warranty:
- Undeterminable or altered vehicle mileage.
- Damage due to non-genuine or unauthorized parts.
- Labor for over-the-counter parts removal and reinstallation.
- Costs associated with recommended maintenance service.
- Service adjustments like calibration or alignments.
- Failures from improper installation, misuse, negligence, accidents, or modifications.
- Incidental or consequential damages (e.g., lost time, commercial loss).
Implied warranties are limited to the written warranty’s duration. State laws may affect some limitations or exclusions. This warranty, authorized solely by Toyota, offers exclusive remedies through repair or replacement.
Owner Responsibilities
To claim warranty coverage, present the part, accessory, or vehicle to any authorized Toyota or Lexus dealer with proof of purchase.
Contact Palmer’s Toyota for Warranty Inquiries
For detailed information, contact Palmer’s Toyota or consult your owner’s manual. We are here to assist you with any warranty questions. Visit us today for all your Toyota parts and service needs!
